About Ultimate Gentle Heart Service

Genuine support from day one

Ultimate Gentle Heart Aged Care was founded to offer services that are truly personal, compassionate, tailored to you, and built on trust, genuine connection, and meaningful daily growth.

Disabled man with down syndrome baking with support worker in kitchen

Caring with Compassion. Supporting with Intention.

At Ultimate Gentle Heart Aged Care, we are dedicated to ensuring that everyone can live with dignity, independence, and a true sense of belonging. Located in Tarneit, Melbourne, and serving participants throughout Victoria, we offer compassionate, person-centered NDIS services customised to each individual’s goals and needs.

Founded by passionate individuals, who has over 18 years of hands-on experience in disability support, our organisation is rooted in strong values, lived experience, and a deep understanding of the diverse needs within the NDIS community.

OUR FOUNDER'S STORY

Speech marks icon
“My journey in this industry began with a heartfelt desire to make a meaningful difference in people's lives. Over the past seven years, I have dedicated myself to supporting individuals from all walks of life - helping with daily tasks, fostering independence, and providing compassionate companionship during life's most vulnerable moments.

Throughout this journey, I’ve witnessed firsthand how the simple act of care and kindness can transform someone’s day—and sometimes, their entire outlook on life. These experiences fueled my passion and motivated me to create a service rooted in genuine empathy and respect.

This passion led to the founding of Ultimate Gentle Heart Aged Care. Our mission is to extend that same compassionate support to more people, ensuring they feel valued, respected, and cared for in every aspect of their lives. We believe that every individual deserves to live with dignity, and we are committed to offering care that feels personal, warm, and truly enriching.

At Ultimate Gentle Heart, our story is one of compassion, dedication, and a heartfelt commitment to making a positive difference - one person at a time.”
We Love NDIS Logo
Saida Sheikh
Founder & Director
Cartoon mountain

Our Mission

Our goal is to provide high-quality, respectful, and empowering NDIS services that support independence, foster inclusion, and enhance overall well-being for every participant, one person at a time.

Cartoon eye

Our Vision

Build a future where every individual – no matter their age, ability, or background – can find dignity, purpose, and happiness. Our mission is to drive meaningful, lasting change through caring support that enriches lives and strengthens communities.

Ultimate Gentle Heart

Our Mission

To deliver high-quality, respectful, and empowering NDIS services that promote independence, inclusion, and overall well-being, one participant at a time.

Our Values

At the heart of everything we do are the values that define our care:

Respect: We honour each participant’s individuality, preferences, and dignity.

Empowerment: We support independence and help participants reach their goals.

Compassion: We lead with kindness, empathy, and genuine care.

Integrity: We are honest, transparent, and ethical in all we do.

Accountability: We take responsibility for the quality and reliability of our services.

Collaboration: We work closely with participants, families, and other providers.

Inclusivity: We celebrate diversity and ensure our services are accessible to all.

Need NDIS Support?

Let’s Support Your Journey Together

Whether you’re looking for everyday assistance or long-term support, Ultimate Gentle Heart Aged Care is here to help you live with dignity, independence, and confidence. Reach out today, we’re ready when you are.

We Love NDIS Logo
We Love NDIS Logo